We want you to love what you ordered — but if something’s not quite right, we’re here to help!

To start a return, just send us an email at pretty_in_prints_@outlook.com within 14 days of receiving your order.

Please include:

Your order number
A brief reason for the return
A photo (if there is a fault or damage)

✨ Please note:
Items must be unused and in original condition
Return shipping costs are the buyer's responsibility (unless the item is faulty)

Because our items are handmade and often custom, some pieces may not be eligible for return — we’ll always do our best to work something out!

Once we receive your returned item and it’s been inspected, we’ll process your refund or exchange within 3–5 business days 💌

Refunds will be issued to your original payment method. Depending on your bank or provider, it may take a few extra days to show up on your end.

If you're waiting on a store credit or exchange, we’ll send you an email as soon as it's been processed!

Absolutely! If you’d like to swap your item for something else, just send us an email at [your email address] within 14 days of receiving your order.

✨ Here’s how it works:
Items must be unused and in original condition
Return shipping costs are the buyer’s responsibility
Once we receive your return, we’ll send out your new item or provide a store credit if you’re still deciding

Please note: As our products are handmade (and often custom), exchanges depend on product availability — but we’ll always do our best to make it happen!